Customer Payments in Odoo 17

TEAM-BASSAM
October 7, 2024
Customer-payments-in-odoo

Payment history can be viewed in Odoo17’s Accounting module under the Customers menu item. The Payments menu item under the Customers menu item can provide a detailed look at a customer’s payments.

The list view’s preview shows the Date, Number, Journal, Payment Method, Partner, Batch Payment, Amount, and Status.

odoo-customer-payments

Switching between List, Kanban, and Graph views is possible depending on your needs. Default filters in Odoo17 include SDD CORE, SDD B2B, Revoked SDD Mandate, Customer Payments, Vendor Payments, Internal Transfers, Batch Payments, Not Batch Payments, Draught, Posted, Sent, Bank Matched, Reconciled, Not Reconciled, Payment Date, and Checks to Print. To add custom filters, click Add Custom Filters.

It is possible to group payments by Customer/Vendor, Journal, Payment Method Line, Batch Payments, Status, Payment Date, Currency, and Company.

You can create unique grouping options using the Add Custom Group option if necessary.

When establishing a payment record for an internal transfer, you can enable the Internal Transfer field. Transfers between company accounts are internal transactions. The Payment Type can be changed to Receive since it is a payment from a consumer. When paying a vendor, the payment type will be Sent. The Customer ID can be provided in the Customer section.

In the respective fields, you can enter the Amount, Date, Memo, Journal for recording the payment, Payment Method, and Company Bank Account information. There are several payment options for the customer, including manual, cheque, batch deposit, SEPA credit transfer, and SEPA direct debit. The draft payment can be approved by clicking the Confirm button.

By using the matching smart button in the window, you can view the Journal Entries associated with this payment. If the customer has paid, you can add this payment to any outstanding invoices for that particular customer by clicking the Payment Matching smart button.

In the Payment Matching tab, you can match payments. The Account Receivable 2 entries have been added.

An Auto Reconcile window will appear when you click the button. Using the Reconciliation field, select the Accounts with Zero Balances or Opposite Balances one by one. The Account and Partner are also mentioned. Click the Launch button to begin the reconciliation process.

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